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Keyboard shortcuts in the browser

Do you access a Windows Remote Desktop via oneclick™ and the keyboard shortcuts do not behave as expected?

Function keys or certain key combinations on the keyboard sometimes cause unwanted behavior in the browser. Either the browser or the operating system uses the keys to call functions. For example, CTRL+T opens a new tab in your local browser and not a new tab in the browser on your remote desktop.
If a key or key combination is already intercepted by the operating system or the browser itself, it is no longer available in oneclick™.

Go to the oneclick™ full screen mode to use keyboard shortcuts on the Windows desktop in the browser​

  1. Switch to full screen mode by clicking on the Full screen icon in the oneclick™ menu to have keyboard shortcuts affect your Remote Desktop directly and not your local browser through which you are accessing oneclick™.
  2. If oneclick™ is in full screen mode, all keyboard shortcuts are transferred as usual.
    • There is one exception: The key combination CTRL + Alt + Del is always intercepted by the local Windows operating system. However, you should not need this function in the virtual computer.
    • We recommend using Google Chrome, Microsoft Edge or Opera.

Keyboard shortcuts when accessing from a Microsoft Windows device​

If you access oneclick™ via a Microsoft Windows device to a connected Microsoft Windows computer, there are no known keyboard restrictions. You can use the common shortcuts, e.g. CTRL+C and CTRL+V, as usual between the local and connected device.

Keyboard shortcuts when accessing from an Apple Mac device​

If you access oneclick™ from an Apple Mac to a connected Microsoft Windows computer, the key combinations Command+XCVSZAF work as usual. This currently does not work with the Safari browser up to version 16.5.1. For this feature, please use another of the supported browsers.
Usually, the translation from the Windows CTRL key is the CONTROL key on the Mac keyboard. For smoother use, oneclick™ translates the CTRL key to the Command key, which can be used in combination with one of the XCVSZAF characters. Note that keyboard shortcuts, such as Command+Shift+S do not translate directly to Windows, as Windows uses its own keyboard shortcuts for this purpose. In this case you can try CTLR+Shift+S.

Keyboard shortcuts in older browsers​

For older browsers and those not supporting it, copying and pasting between the local and connected device will not work using the keyboard shortcuts. In this case, you can use the clipboard.
Copy & paste between local and connected device cannot be prohibited at present.