Most frequently asked questions

What's new?

If you are looking for our newest features, take a look at our Changelog.

Interested in news about how oneclick™ is evolving? Visit us on Linkedin or read more in our Blog.

Operation / Access

How do users access the oneclick™ VDI?

Access is provided by default via the browser, without any additional installation.
Alternatively, the oneclick™ Gateway can be used for connections via RDP or RDM files.
Both options are launched via the oneclick™ platform and are encrypted.
A secured login service, automatic password rotation, multi-factor authentication, and additional security mechanisms reliably protect access.

Peripherals & Tools

Is it possible to integrate my printer into oneclick™?

Yes. You can either print locally (PDF generation) or – if the gateway is enabled – print directly through the session.
Alternatively, the Printix cloud printing service is available, allowing you to print in the corporate network even when working from home.

Is it possible to use USB devices with oneclick™?

USB devices cannot be used directly in a oneclick™ Workspace session without a gateway, as oneclick™ operates entirely browser-based. With the optional oneclick™ Gateway, secure USB redirection is available. This allows USB devices such as dongles, card readers, and specialized hardware to be passed through to the remote desktop session.
For specific scenarios, FabulaTech USB over Network can be used.

Files & Everyday Use

How is the file exchange between the local end device and the VDI working?

The oneclick™ Hybrid Drive enables file exchange between the local end device and the VDI using drag-and-drop. The ability to share folders ensures secure collaboration with team members, customers and partners.