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What`s new in oneclick™?

Version / Release: 2603.10.001

Release date: 23 March 2026

Improvements

Introducing oneclick™ Assist

Get answers to your questions directly in oneclick™ — without waiting for an email or opening a support ticket. oneclick™ Assist is our new AI-powered chat that responds instantly, based on our product documentation.

If Assist cannot answer your question, your conversation is passed to a member of our support team, who will get back to you promptly.


Version / Release: 2603.02.003

Release date: 23 March 2026

Improvements

Clearer messages and self-service when the session limit is reached

When you try to open an app and the session limit is reached, you will now see a more informative message — and in some cases you can resolve the issue yourself.

  • If all available sessions are taken by other users, a message informs you and recommends trying again later or contacting your administrator.
  • If you have reached your own session limit, you can now close one of your active sessions directly from the message and start the app immediately.

This means you no longer need to contact support when you have blocked yourself — you can simply close your own session and continue.