Group or single license
For app licenses and Marketplace licenses, you choose between two billing models: single license or group license.
Single license (Pay-Per-License)
A single license is assigned to exactly one user. You define a specific quantity of licenses available to you. Costs are independent of actual usage — you pay per license.
Choose this when:
- your users need the app regularly or permanently
- you prefer predictable, flat costs
- typical scenarios: fixed teams with stable size, full-time employees with assigned access
App instances are assigned directly to individual users.
Group license (Pay-Per-Use)
Group licenses are billed on a usage basis: all accesses that occurred simultaneously at the "peak" are charged — with no base price.
Choose this when:
- your users only access the app occasionally or at varying times
- multiple users share the same access (pool usage)
- typical scenarios: training environments, external collaborators, shift work, seasonal peaks
App instances are assigned to groups — not to individual users. Users gain access through their group membership. You can therefore only create app instances for groups that the relevant users belong to.
To control your costs, you can set limits that prevent more than X apps from being opened at the same time:
- Overall limit: upper limit for the simultaneous use of apps with this license type, independent of users. With an overall limit of 20, a maximum of 20 apps with this license can be opened at the same time.
- Limit per user: limit per user. With a "limit per user" of one, each user with this license type can open only one app at a time — including across different devices.
You can freely combine both limits. Without a limit, the simultaneous use of apps is not restricted.
If you want to give some of your users single licenses and others group licenses, create a separate app license and app configuration for those users.