Internet connection
oneclick™ runs exclusively in the browser and therefore requires a stable connection to the internet. In general, we recommend connecting directly to the Internet using a LAN cable instead of DLAN or WLAN. Your router should also support the maximum possible speed of your internet connection. If this is not sufficient for smooth streaming, contact […]
Hardware and software requirements
Learn wich hardware and software ist required for your end device to achieve the best performance when working with oneclick™.
Browser-Specific Notes
Using Firefox Camera and microphone access in Firefox For a stable connection, camera and microphone require a dedicated IPv4 address. With dynamic or shared IP addresses, limitations may occur. If your device is not recognized, check whether a static IPv4 address is available. Multi-monitor usage in Firefox When moving a Firefox window to a second […]
Optimise streaming performance
In this article, you will learn how to optimize streaming performance in oneclick™ from your connected server.
Allowlisting oneclick™ IP addresses
In this article, you will learn which oneclick™ IP addresses need to be allowed in your firewall (previously also referred to as whitelisting).
Domains/Subdomains
Hier you will learn which oneclick™ domains and subdomains you can add to the allowlist (formerly whitelist) for specific purposes.
Connection of server operating systems
If you connect devices with Microsoft Windows Server operating systems to oneclick™, e.g. for delivering your own software, we recommend that you use at least version 2019 to achieve the highest possible performance. Overview of supported versions: Server operating system RDP version 2022 10 recommended 2019 10 recommended 2016* 10 limited usability oneclick™ supports RDP […]
Connection of client operating systems
For the delivery of client operating systems via oneclick™, we recommend that you use RDP version 10 to achieve the highest possible performance. Overview of supported versions: Client operating system RDP version Microsoft Windows 11 10 recommended Microsoft Windows 10 10 recommended Microsoft Windows 8 8.1 usable with reduced performance We recommend to keep your RDP […]
Connection via VPN IPsec
Requirements for the VPN end device When creating a connection to oneclick™, please note that a connection to an external firewall vendor/manufacturer is established here. We do not use a specific vendor, but regulate VPN connections via an IPsec technology. A site-to-site connection must be possible. The connection must not be triggered by the terminal device […]
Protocols for access
oneclick™ supports three protocols for remote access: RDP, VNC, and SSH. For RDP, you can configure the encryption method — Any, NLA, TLS, or RDP.
Microsoft RDSH farms via Remote Desktop Connection Broker
oneclick™ supports the “Remote Desktop Connection Broker” (also known as RD Connection Broker or Remote Desktop Connection Broker, formerly Terminal Services Session Broker).
Thinstuff XP/VS Terminal Server
oneclick™ is compatible and fully supports Thinstuff as an alternative to RDS. The connection to Thinstuff XP/VS Terminal Server runs stable in oneclick™.