If your app is not displayed correctly (e.g. if the image is truncated), set the browser zoom and the system zoom to 100%.
First check whether the browser zoom is disabled.
A problem also occurs when a system-wide zoom (scale) is enabled on a local Windows device. Check this in the Windows settings. Open the “Display Settings” by right-clicking on the desktop. Here you can change the scale.
Two scale levels can be compensated:
- If you have set a scale of 125%, you can compensate for this with a browser zoom of 80%.
- If you have set a scale of 200%, you can compensate this with a browser zoom of 50%.
Be sure to set the scale for all screens the same!
If the image still does not display properly, contact our support.